peraplay Responsible Gaming

At peraplay, responsible gaming is not just a policy — it is a core part of how we operate and how we treat every player on our platform. We believe that online entertainment should remain enjoyable, and that means ensuring our players always have access to the tools and information they need to make informed decisions about their gaming habits. Our platform is designed exclusively for adults aged 18 and above, and we take age verification seriously to protect younger members of the community in the Philippines. We encourage all players to treat gaming as a leisure activity with a fixed budget, rather than a way to generate income or recover financial losses. If at any point you feel that your gaming habits are becoming difficult to manage, we urge you to reach out to our support team or make use of the self-management tools available on your account. peraplay is committed to working alongside players, families, and support organisations to promote a healthier gaming culture across the Philippines. Your wellbeing always comes first — the games will always be here, but your peace of mind matters more.

Problem gambling can develop gradually, and it is not always easy to recognise in yourself or in someone you care about. Some of the most common warning signs include spending more time or money on gaming than you originally planned, feeling restless or irritable when you try to cut back, and continuing to play even when it is causing financial or emotional strain. Other indicators include borrowing money to fund gaming activity, neglecting work, family, or social responsibilities in favour of playing, and feeling a persistent need to chase losses with bigger bets. If you notice any of these patterns in your own behaviour, it is important to take them seriously and seek support as early as possible. Talking to a trusted friend, family member, or professional counsellor can make a significant difference in getting back on track. Remember that recognising a problem is the first and most important step toward addressing it, and there is no shame in asking for help.

peraplay provides a range of practical tools to help players manage their gaming activity and maintain healthy habits over time. You can set deposit limits on your account to cap the amount you spend within a given period, giving you a clear boundary that helps prevent overspending. Session time reminders are available to alert you when you have been playing for an extended period, so you can take regular breaks and keep gaming in perspective. If you feel you need a longer break from the platform, our self-exclusion option allows you to temporarily or permanently restrict access to your account — simply contact our support team at [email protected] to activate this. We also encourage players to review their transaction and gaming history regularly, which is accessible from within your account dashboard, so you can stay aware of your activity patterns. All of these tools are available at no cost and can be activated at any time — using them is a sign of strength, not weakness. We are here to support you every step of the way.

Problem gambling does not only affect the individual player — it can have a significant impact on families, relationships, and the wider community. If you are concerned about the gaming habits of someone close to you, it is important to approach the conversation with empathy and without judgement, as shame and isolation can make the situation worse. Encourage your loved one to speak openly about their experiences and to seek professional support if needed, whether through a counsellor, a support group, or a helpline. You can also contact us directly at [email protected] if you believe a family member's account needs to be reviewed or restricted — we will handle all such requests with sensitivity and confidentiality. Taking care of your own mental health during this time is equally important, and there are resources available in the Philippines specifically for families affected by problem gambling. You do not have to navigate this alone, and reaching out early can make a meaningful difference for everyone involved.

• Always set a fixed budget before you start playing and stick to it, regardless of whether you are winning or losing.
• Treat gaming as entertainment, not as a way to earn money or recover previous losses.
• Take regular breaks during your session — step away from the screen, stretch, and reset your focus.
• Never play when you are feeling stressed, upset, or under the influence of alcohol, as your judgement may be impaired.
• Keep track of how much time and money you spend on gaming each week using your account history.
• Talk to someone you trust if you feel your gaming is getting out of hand — early conversations lead to better outcomes.
• Remember that every game on peraplay is based on chance — there is no guaranteed strategy for winning, and chasing losses only increases risk.